Shipping policy

Shipping Policy

Last Updated: September 19, 2026

Thanks for shopping GAME ON Shop™! We know you want your gear in time for gameday, so we work to get every order into production and on its way as quickly as possible.

ORDER PROCESSING

Most GAME ON Shop™ items are made to order. Please allow approximately 2–5 business days for your order to be produced and prepared for shipment.

During major launches, holidays, rivalry weeks, and other high-volume periods, processing may take slightly longer.

SHIPPING & DELIVERY

Once your order ships, you’ll receive a confirmation email with tracking information when available.

Estimated delivery times are provided at checkout and begin after your order has been processed. Carrier delays, severe weather, holidays, and other circumstances outside of our control may affect delivery times.

Because we cannot control carrier transit times, GAME ON Shop™ cannot guarantee delivery by a specific game, event, or date. If you’re ordering for gameday, we recommend ordering early!

SHIPPING ADDRESS

Please double-check your shipping address before completing your purchase. Customers are responsible for providing a complete and accurate delivery address.

If you notice an error after placing your order, contact us as soon as possible. Because orders may move into production quickly, we cannot guarantee that an address can be changed once an order has been submitted.

LOST, DELAYED OR DAMAGED PACKAGES

If your tracking shows a delay, please allow the carrier additional time to complete delivery.

If your order arrives damaged, defective, or incorrect, contact us promptly with your order number and photos of the item and packaging so we can review the issue and make it right.

GAME ON Shop™ is not responsible for packages confirmed as delivered by the shipping carrier to the address provided at checkout.

MULTIPLE PACKAGES

Some orders may be produced or fulfilled from different facilities. If so, your items may arrive in separate packages at different times. You will not be charged additional shipping because your order was divided into multiple shipments.

QUESTIONS?

Need help with an order? Contact us at immafan@gameonshop.com and include your order number so we can assist you as quickly as possible.

Game on. Gear up. See you at The Tailgate.